The services will allow users to obtain residency visas easily and without having to visit service centers.
Smart Dubai collaborated with the General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA-Dubai) to launch the services.
The DubaiNow application already offers users a host of residency services: Applying for, renewing, or cancelling residency sponsorship for a spouse and children; viewing dependents’ residency visas and entry permits; tracking the status of visa applications and entry permits for residents and visitors; and requesting official travel and dependent reports from the GDRFA.
DubaiNow gives users access to more than 130 government and private sector services from over 30 entities (28 government departments and eight non-government institutions). These services can be classified into 12 categories: Bills, mobile, driving, housing, residency, health, education, police, travel, Islam, donations and general.
Smart Dubai is constantly adding more services, which saves time for users and allows them to reduce the number of times they need to visit customer service centers annually from 23 to 9 times, saving every person 28 hours on average.